Athena was founded in 2014 from a desire to contribute to the evolution of customer service and operational excellence. 



To drive the evolution of business.



To leave every business better than we found it.



Be You
We ooze passion for what we do and live our best lives.

Make Magic
We create wow moments every day and crave remarkability.

Insatiable Curiosity
We develop a deep understanding of our customer and have a thirst for learning.

Embrace our Tribe
We are more than the sum of our parts and build authentic connections.

Demonstrate Mastery
We infuse simplicity by making the complex feel effortless.

Amplify Awesome
We are customer obsessed and deliver extreme value well beyond expectations.

We create happy customers and engaged employees by helping our clients get the best outcomes from their people, process & technologies.
— Frances Quinn, Founder and CEO


  • Nominated for the NSW Premiers Award in the category of Improving Service Delivery in 2017.

  • Our Founder & CEO has been nominated in the Telstra Women's Business Awards 3 times.

  • Finalists in a client's 'Hall Of Fame' awards (the only external project team to be named finalists).

  • Winner of 'Man/Woman of the Match' award in recent project.

  • Winner of 'Best Team Player' award in recent project.

  • Finalist in 'Best Getting Stuff Done' award in recent project.

  • We have been featured in CEO Magazine, Nifnex Magazine, and on the ‘Marathon to Success’ podcast & YouTube series.