Athena Management Consulting
THE FUTURE OF MANAGEMENT CONSULTING
The WOW Factor
Build customer loyalty with customer experience by design.
WHAT IS IT?
A 1 day session to design or review your customer journey.
WHO IS IT FOR?
$100k - $500k turnover
1 - 10 staff
Product or services based
What is the APPROACH?
Map High Level and Detailed Customer Journeys
Identify Pain Points & Missed Opportunities
Document Improved Journeys
What problems can THE WOW FACTOR Address?
Startup/new product/service launch
Need to increase repeat customers/loyalty/referrals
Missing up-sell opportunities
Not meeting sales targets
Key outcomes provided
Designed or improved customer journeys, documented.
It is important that your business is ready to adapt to these changes. We believe that paving a path through this demanding landscape requires a shift in the typical management consulting model. Athena Consulting is more than a consulting firm: we are a transformation partner. We are here to drive this shift and establish a new bar for the industry.
Book a chat with Frances Quinn, CEO of Athena Consulting, to find out more and start your journey to LEVEL-UP today!