DOWNLOAD YOUR GUIDE
Simply click the link above to download your guide. If you would like to talk to one of our contact centre nerds about adopting these principles in your business, book in a session with us here.
BONUS MATERIAL
As a bonus, we’ve included copies of a few additional resources to help you build and deliver great transformation.
Athena’s Blended Project Methodology
A copy of the methodology we typically adopt when delivering projects for our clients. We use this as a starting point and adjust depending on the nature and size of the project.
Project Team Superpower Model
Our framework for a high performing and well balanced team of skills to enable and drive highly successful projects.
Scoping, Benefits & Impacts Tool
An excel spreadsheet which can be used to map the expected business benefits linked to each of your project scope items & deliverables, and quickly identify the business impacts resulting from the descoping of those items.